Withdrawal in store

In addition to our standard delivery options, we also offer the possibility of collecting your order in person or using your own carrier. This option is ideal if you prefer to manage the collection of your items yourself, or if you wish to use a carrier of your choice.

Here's how to choose the in-store pickup or personal carrier option:

1. Place your order online: Browse our website and add the products you wish to purchase to your shopping cart. Once you've made your selection, proceed to the next step.

2. Select in-store pickup or personal carrier: During the checkout process, choose "In-store pickup" or "Personal carrier" as your delivery method. If you choose personal carrier, you will need to specify the carrier details in the special instructions when ordering.

3. 3. Confirmation of availability: After placing your order, you will receive an order confirmation by e-mail. Our team will prepare your items. If you have chosen the personal carrier option, we will contact you to discuss the logistical arrangements.

4. In-store collection or carrier organization: If you have chosen the personal carrier option, please provide clear and precise instructions in the special instructions when ordering.

If you have opted for in-store collection, visit our physical store during opening hours to collect your order: :

SATINE

70, Avenue Victor Hugo,

Fashion Center 1er Etage Lot n°99-102,

93300 Aubervilliers, France

We recommend that you allow a reasonable amount of time for our team to prepare your order before collection by your personal carrier. If you have any further questions about in-store collection or personal carrier, please do not hesitate to contact us. Our team will be happy to assist you.

Please note that return and refund policies also apply to items picked up in-store or shipped by your personal carrier.